Terms & Conditions

1. General terms and acceptance

These terms form a legal agreement between you and the operator of Eternal Slots Casino. They apply to your use of the website, your player account, deposits, withdrawals, games, promotions and any related services. References to “Eternal Slots Casino”, “we”, “us” or “our” mean the relevant operator providing the website and services. References to “you” or “your” mean the person accessing the website or using the services.

By visiting the website, registering an account or using any service, you agree to comply with these terms. If you do not agree, you must stop using the website. Additional terms may apply to specific games, payment methods, competitions, promotions or other features. Where additional terms apply, they will be made available to you and should be read together with these terms.

We may update these terms from time to time to reflect changes to the website, services, technology, legal requirements or business practices. Updated terms will apply from the date they are published, unless a different effective date is stated. You should review this page regularly. If you continue to use the website after an update, that use will generally indicate your acceptance of the revised terms.

Eligibility and lawful use

You must be legally permitted to access online gambling services in the place where you are located. You are responsible for checking and complying with all laws that apply to you. You must not use the website if online gambling is unlawful for you, if you are below the applicable legal gambling age, or if you are subject to an exclusion, restriction or other prohibition that prevents you from using gambling services.

The website is intended for personal entertainment only. You must not use it for unlawful activity, commercial activity, fraud, money laundering, market manipulation, automated access, or any activity that could damage the website or other users. We may restrict or refuse access where we reasonably believe that a user is not eligible or is using the services improperly.

2. Accounts, identity and security

You may need to create a player account before using certain features. Information supplied during registration must be accurate, complete and kept up to date. You must not register on behalf of another person, create multiple accounts where this is not allowed, or allow another person to use your account. An account is intended for the registered account holder only.

We may ask you to verify your identity, age, address, payment method or other account information. Verification checks may be required before deposits, withdrawals or continued access can be completed. You agree to provide information and documents that are genuine, current and reasonably requested for compliance, security or account management purposes.

You are responsible for keeping your login details confidential and for all activity carried out through your account, unless the activity resulted from our own error or a security issue outside your reasonable control. You should use a strong password, avoid sharing access details and notify us promptly if you suspect unauthorised access. We may ask you to reset your password or take other security steps.

We may suspend, limit or close an account where information cannot be verified, where these terms may have been breached, where activity appears suspicious, or where access must be restricted for legal, regulatory, security or responsible gambling reasons. Any decision will be handled in accordance with applicable requirements. Where permitted, we may explain the general reason for an account action.

Fair play and prohibited conduct

• Do not use software, devices, scripts, bots or other tools intended to obtain an unfair advantage.
• Do not interfere with the operation, security or availability of the website or games.
• Do not exploit an error, fault, pricing issue or technical defect. Report suspected errors rather than attempting to benefit from them.
• Do not use stolen, unauthorised or third-party payment methods.
• Do not collude with other users or engage in fraudulent, deceptive or abusive conduct.
• Do not use the website to move funds for another person or for an unlawful purpose.

3. Deposits, withdrawals and games

Available payment methods, processing requirements and any applicable conditions will be shown on the website. You must only use a payment method that belongs to you or that you are authorised to use. We may carry out checks before accepting a payment or processing a withdrawal. A payment may be delayed, declined or reversed where required for security, compliance or technical reasons.

You should only deposit money that you can afford to lose. A deposit is not a guarantee of winnings, and gambling outcomes are uncertain. Before playing, check the available account controls, transaction information and any applicable game or promotion terms. You are responsible for reviewing the details of a transaction before confirming it.

Withdrawals may be subject to identity verification, payment checks, account review and any other lawful requirements. We may return funds using an appropriate verified payment method. You must not attempt to withdraw funds to a payment method or account that you are not entitled to use. If an account is closed or restricted, funds will be handled in accordance with applicable law and the circumstances of the account.

Games are provided for entertainment and are governed by the rules displayed for the relevant game. Results are determined by the applicable game system. Where a technical interruption occurs, the outcome may be reviewed and corrected in accordance with the relevant rules and applicable requirements. We are not responsible for losses caused by your device, internet connection, software, payment provider or other equipment outside our reasonable control.

Promotions and bonuses

Promotions, bonuses, rewards and competitions may be offered from time to time. Each offer may have its own eligibility rules, expiry period, wagering or play requirements, maximum values, excluded games, payment conditions and other restrictions. Those specific terms will apply to the relevant offer and should be read before you accept or use it.

We may cancel, change or withdraw a promotion where permitted, including where an offer has been issued in error, is misused, or cannot reasonably continue. A promotion must not be used in a way that is fraudulent, abusive or inconsistent with its stated purpose. If an account is found to have breached promotional terms, related benefits may be removed in accordance with the applicable rules.

4. Responsible gambling, privacy and legal information

Gambling should be treated as entertainment, not as a way to make money or solve financial problems. Set a budget before you play, keep track of your time and spending, and never chase losses. Do not gamble when distressed, affected by alcohol or drugs, or under pressure from another person. Responsible gambling tools and support information may be available through the website.

If gambling is no longer enjoyable or is affecting your finances, relationships, work or wellbeing, stop playing and seek independent support. You can also consider account limits, time-out options or self-exclusion where these features are available. We may apply additional safeguards where we identify signs of harm or where required by applicable rules.

Privacy and communications

Personal information is handled in accordance with the Eternal Slots Casino Privacy Policy. The policy explains what information may be collected, why it is used, how it may be shared, how it is protected and the choices available to you. You should read the Privacy Policy before registering or providing personal information.

By using the website, you agree that we may send service-related communications, including account notices, security messages, transaction updates and information about changes to the services. Marketing communications will be handled in accordance with applicable requirements and any choices available to you.

Website content and liability

We aim to keep the website accurate, secure and available, but uninterrupted access cannot be guaranteed. Content may be changed, suspended or removed without notice where reasonably necessary. To the extent permitted by law, we are not responsible for indirect loss, loss caused by events outside our reasonable control, or problems arising from your failure to follow these terms.

Nothing in these terms excludes, restricts or modifies any consumer guarantee, right or remedy that cannot lawfully be excluded, restricted or modified under Australian law. If any provision is found to be invalid or unenforceable, the remaining provisions will continue to apply. A failure to enforce a provision immediately does not mean that the provision has been waived.

Complaints and governing law

If you have a question or complaint about the website, your account, a transaction or a game, please use the available support channel shown on the website. Provide enough information for the matter to be reviewed, but do not send passwords or unnecessary sensitive information. We may request further details, investigate the issue and explain the outcome where appropriate.

These terms are intended to operate in accordance with applicable Australian laws and requirements. Any dispute should first be raised through the available complaints process. Nothing in these terms prevents you from exercising rights or accessing dispute, regulatory or consumer protection processes that are available to you under applicable law.

By continuing to use Eternal Slots Casino, you confirm that you have read these terms, understood the responsibilities that apply to you and agree to use the services lawfully, securely and responsibly.